(907) 696-7867 akselfstore@gci.net

FAQ's

FAQ’s

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When can I move in?
If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.

Do you offer any discounts?
Yes $10.00 off for seniors and Military.

How much notice needs to be given before I move out?
All contracts are month to month. However, we do appreciate advance notice

What type of documentation do I need to provide in order to rent a space?
We require a Government issued photo ID (example: driver’s license, state id, or passport).

Do I need to sign a long-term lease?
No, we rent on a month-to-month basis unless the customer requests otherwise. There is a discount for paying 12 months in advance.

Do I get a discount if I rent for a longer period?
Yes. If you pay for 12 months in advance, you get the 13th month free.

Does there have to be someone in the office to let me through the security gates?
No. At the time of signing you will be given a pass code that will allow you access to your unit during normal access hours.

How do I make a payment?
You can pay in person, mail a check or money order or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card monthly.

When is rent due?
Rent is due the 1st of each month.

What forms of payments do you accept?
Checks, Money Orders, VISA, MasterCard, and cash.

How do I know how much storage space I will need?
You can either use our Storage Calculator on our website or call our manager for assistance.

Are there any items that I am NOT able to store?
Explosives, Flammable liquids, Toxic materials. Please contact us if you have any questions regarding a specific item.

Do I have access to my unit 24 hours a day?
No, you have access from 7am to 8pm 7 days a week.

Do you have Dollies and carts available?
Yes, each loading bay has dollies and carts for customers to use.