akselfstore@outlook.com

Security Self Storage

16016 Old Glenn Hwy, Chugiak, AK 99567, USA


FAQ

  • When can I move in?

    If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.

  • Do you offer any discounts?

    Yes $10.00 off for seniors and Military.



  • How much notice needs to be given before I move out?

    All contracts are month to month. However, we do appreciate advance notice



  • What type of documentation do I need to provide in order to rent a space?

    We require a Government issued photo ID (example: driver’s license, state id, or passport).



  • Do I need to sign a long-term lease?

    No, we rent on a month-to-month basis unless the customer requests otherwise. There is a discount for paying 12 months in advance.



  • Do I get a discount if I rent for a longer period?

    Yes. If you pay for 12 months in advance, you get the 13th month free.

  • Does there have to be someone in the office to let me through the security gates?

    No. At the time of signing you will be given a pass code that will allow you access to your unit during normal access hours.

  • How do I make a payment?

    You can pay in person, mail a check or money order or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card monthly.

  • When is rent due?

    Rent is due the 1st of each month.

  • What forms of payments do you accept?

    Checks, Money Orders, VISA, MasterCard, and cash.

  • How do I know how much storage space I will need?

    You can either use our Storage Calculator on our website or call our manager for assistance.

  • Are there any items that I am NOT able to store?

    Explosives, Flammable liquids, Toxic materials. Please contact us if you have any questions regarding a specific item.

  • Do I have access to my unit 24 hours a day?

    No, you have access from 7am to 8pm 7 days a week.

  • Do you have Dollies and carts available?

    Yes, each loading bay has dollies and carts for customers to use.

MOVING TIPS

  • Make A List

    Write everything down! You’ll thank yourself later. Before you pack even one box, create a simple record keeping system.


    Create a computer-printed list of numbers with a space to write the contents. Or have a spiral-bound notebook for the job. Then place a number on EVERY box you pack and list the contents on your list. Don’t put the list down unless it’s in a place you’ll call Packing Central. This is where you’ll find your labels, marking pens, box tape, and other supplies. When describing the box contents, be specific: “Files A-C” is better than “files”, and “silverware” rather than “kitchen”.

  • Have Plenty Of Supplies

    You’ll need LOTS of boxes; more boxes than you think, and having enough boxes will make your packing much easier.


    The more boxes you have, the better off you’ll be. If you buy your boxes from a moving company, you can always return unused boxes for a refund. If you got them free from the grocery store, just recycle any leftovers.


    Have about 10 boxes set aside to use for last minute items on moving day, such as bedding, clothing, and cleaning supplies. You’ll need strong plastic packing tape to close up the boxes securely. Use unprinted newsprint (newspaper can stain your items) or packing paper or bubble wrap to wrap and cushion household good.


    Again, you’ll need more supplies than you think, so get extra and the packing will go smoothly. Return any unused supplies after the truck is packed.

  • Don't Over-Pack Your Boxes

    Boxes come in a variety of shapes and sizes. Make sure to use the right size box for all of your items.


    When packing, keep in mind the following rule: the heavier the items, the smaller the box. For items such as clothing or bedding large boxes will work just fine. For heavier items such as books or dishes, it would be wise to keep the box size to no larger than standard file box. This will save your back on moving day, and it will prevent some boxes from crushing others should you accidentally stack the heavier items on top of the lighter ones.


    It is also important to keep in mind that if your items are too heavy, stability of the box will be compromised and you may end up with those items on your toes come moving day.

  • Color Coordinate

    Designate a color for each room in the new home, such as yellow for kitchen, orange for dining room, etc. Apply colored stickers on the box near the box number. In your new home, put a matching sticker on the door to each room. The movers will know where to put everything when they arrive at the destination. It’s also helpful to post a big sign on the wall in the room where you want boxes stacked, “Boxes here please” to keep them out of furniture and traffic areas.

  • Keep It Together

    Insist on keeping things together when you or the movers are packing boxes.


    Keep bookends with books, light bulbs with lamps, and extension cords with appliances. Small, loose parts can be attached to the item they belong to with tape or placed in small envelopes. Keep larger corresponding items (such as a cable TV cord) in Ziplock bags, and tape these to the underside or back of the item.


    As a backup, have a “Parts Box” open and fill it with cables, cords, parts, pieces, brackets, or nails that are removed from any items of furniture. Keep this box with you, or mark it well with a rainbow of colored stickers so it can be easily located on move-in day.

  • Use Your Luggage

    Fill luggage and duffel bags with clothing, sheets, towels and paper goods.


    Even for local moves you’ll be able to quickly spot your navy suitcase holding your favorite sweaters, whereas “Box #189” might remain elusive for days. Don’t forget to place the color coded label on any of your luggage so you or the movers know which room to place it in.

  • Personal Boxes

    Use brightly colored storage tote boxes, one for each person. Let each family member fill theirs with items they’ll want ‘right away’ in the new home: a set of sheets, a towel, a couple of extension cords, a phone, night lights, address book, pens and paper, keys, kleenex, toiletries, a couple of sets of extra clothing, etc.

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